Lovemarks e investigaciones académicas en mercadotecnia: avance de un proceso de revisión sistemática de literatura
Contenido principal del artículo
Resumen
Descargas
Detalles del artículo
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.
Esta revista proporciona un acceso abierto a su contenido, basado en el principio de ofrecer al público un acceso libre a las investigaciones ayuda a un mayor intercambio global del conocimiento. De igual forma su versión impresa es de libre acceso y no tiene costos asociados por publicación.
Citas
Ahuvia, A., Bagozzi, R. P. y Batra, R. (2014). Psychometric vs. C-OAR-SE measures of brand love: A reply to Rossiter. Marketing Letters, 25(2), 235–243. https://doi.org/10.1007/s11002-013-9251-4
Ahuvia, A., Izberk-Bilgin, E. y Lee, K. (2022). Towards a theory of brand love in services: the power of identity and social relationships. Journal of Service Management, 33(3), 453–464. https://doi.org/10.1108/JOSM-06-2021-0221
Ahuvia, A., Rauschnabel, P. A. y Rindfleisch, A. (2020). Is brand love materialistic? Journal of Product and Brand Management, 30(3), 467–480. https://doi.org/10.1108/JPBM-09-2019-2566
Amegbe, H., Dzandu, M. D. y Hanu, C. (2021). The role of brand love on bank customers' perceptions of corporate social responsibility. International Journal of Bank Marketing, 39(1). 189-208. https://doi.org/10.1108/IJBM-07-2020-0356
Bagozzi, R. P., Batra, R. y Ahuvia, A. (2017). Brand love: development and validation of a practical scale. Marketing Letters, 28(1), 1–14. https://doi.org/10.1007/s11002-016-9406-1
Batra, R., Ahuvia, A. y Bagozzi, R. P. (2012). Brand love. Journal of Marketing, 76(2), 1-16. https://doi.org/10.1509/jm.09.0339
Carroll, B. A. y Ahuvia, A. C. (2006). Some antecedents and outcomes of brand love. Marketing Letters, 17(2), 79-89. https://doi.org/10.1007/s11002-006-4219-2
Cortés, S. L. y Rojas, S. (2018). Evolución del concepto de Servicescape: Revisión Sistemática de Literatura 1995-2017. Revista Espacios, 39(4). 6.
Choi, L., Kim, M. y Kwon, H. B. (2022). Impact of customer-based corporate reputation on customer engagement behaviors: customer identification and brand love as mediators and industry type as a moderator. Journal of Brand Management, 29(2), 150-166. https://doi.org/10.1057/s41262-021-00255-5
Dias, P. y Cavalheiro, R. (2022). The role of storytelling in the creation of brand love: the PANDORA case. Journal of Brand Management, 29(1), 58-71. https://doi.org/10.1057/s41262-021-00254-6
Dos Santos, V., Ramos, M. y Pérez, A. (2018). Analysis of Psychological Aspects of Lovemarks Formation. Informes Psicológicos, 18(2), 115-139. https://doi.org/10.18566/infpsic.v18n2a07
Ferreira, P., Rodrigues, P. y Rodrigues, P. (2019). Brand Love as Mediator of the Brand Experience-Satisfaction-Loyalty Relationship in a Retail Fashion Brand. Management and Marketing, 14(3), 278–291. https://doi.org/10.2478/mmcks-2019-0020
Fetscherin, M., Guzman, F., Veloutsou, C. y Cayolla, R. R. (2019). Latest research on brand relationships: introduction to the special issue. Journal of Product and Brand Management, 28(2), 133-139. https://doi.org/10.1108/JPBM-12-2018-2167
Hemonnet-Goujot, A. y Valette-Florence, P. (2022). “All you need is love” from product design value perception to luxury brand love: An integrated framework. Journal of Business Research, 139, 1463-1475. https://doi.org/10.1016/j.jbusres.2021.10.066
Izquierdo-Yusta, A., Martínez–Ruiz, M. P. y Pérez–Villarreal, H. H. (2022). Studying the impact of food values, subjective norm and brand love on behavioral loyalty. Journal of Retailing and Consumer Services, 65, 102885. https://doi.org/10.1016/j.jretconser.2021.102885
Jahanvi, J. y Sharma, M. (2021). Brand respect: Conceptualization, scale development and validation. Journal of Business Research, 132. 115-23. https://doi.org/10.1016/j.jbusres.2021.04.016
Junaid, M., Hou, F., Hussain, K. y Kirmani, A. A. (2019). Brand love: the emotional bridge between experience and engagement, generation-M perspective. Journal of Product and Brand Management, 28(2), 200–215. https://doi.org/10.1108/JPBM-04-2018-1852
Junaid, M., Hussain, K. y Hou, F. (2019a). Addressing the dichotomy of brand love. International Journal of Market Research, 61(6), 577–580. https://doi.org/10.1177/1470785319853468
Junaid, M., Hussain, K. y Hou, F. (2019b). One last scuffle before we cherish brand love forever. International Journal of Market Research, 61(6), 571–573. https://doi.org/10.1177/1470785319827153
Junaid, M., Hussain, K., Akram, U., Asghar, M. M., Zafar, S. y Hou, F. (2020). Brand love: the emotional bridge between tourists’ perceived value and well-being. Asia Pacific Journal of Tourism Research, 25(12), 1328–1341. https://doi.org/10.1080/10941665.2020.1853577
Junaid, M., Hussain, K., Asghar, M. M., Javed, M., Hou, F. y Liutiantian. (2020). An investigation of the diners’ brand love in the value co-creation process. Journal of Hospitality and Tourism Management, 45, 172–181. https://doi.org/10.1016/j.jhtm.2020.08.008
Junaid, M., Hussain, K., Basit, A. y Hou, F. (2020). Nature of brand love: examining its variable effect on engagement and well-being. Journal of Brand Management, 27(3), 284–299. https://doi.org/10.1057/s41262-019-00179-1
Kaufmann, H. R., Loureiro, S. M. C. y Manarioti, A. (2016). Exploring behavioural branding, brand love and brand co-creation. Journal of Product and Brand Management, 25(6), 516 – 526. https://doi.org/10.1108/JPBM-06-2015-0919
Kim, S. H., Jeon, D. H. y Jeon, H. M. (2021). Well-being perception and lovemarks formation through experiential value in the context of the eco-friendly restaurant. British Food Journal. https://doi.org/10.1108/BFJ-02-2021-0136
Liu, C.-R., Chiu, T.-H., Wang, Y.-C. y Huang, W.-S. (2020). Generation Y’s revisit intention and price premium for lifestyle hotels: brand love as the mediator. International Journal of Hospitality and Tourism Administration, 21(3), 242–264. https://doi.org/10.1080/15256480.2018.1464421
Mañas-Viniegra, L. (2018). El proceso de transformación de Real Madrid en marca corporativa. Revista Mediterránea de Comunicación/Mediterranean Journal of Communication, 9(1), 465-482. https://doi.org/10.14198/MEDCOM2018.9.1.30
Montoya-Restrepo, L., Sánchez-Torres, J., Rojas-Berrio, S., Castaño-Molano. J. y Montoya-Restrepo, I. (2019). Percepción de una marca amor. Caso de la Universidad Nacional de Colombia. Económicas CUC, 40(2), 117-138. http://dx.doi.org/10.17981/econcuc.40.2.2019.08
Montoya-Restrepo, I. A., Sánchez-Torres, J. A., Rojas-Berrio, S. Y. y Montoya-Restrepo, L. (2020). Lovemark Effect: Analysis of the Differences between Students and Graduates in a Love Brand Study at a Public University. Innovar, 30(75). 11-23. https://doi.org/10.15446/innovar.v30n75.83256
Pereira, D. y Macias, L. (2016). Branding emocional y su relación con la teoría de Kevin Roberts (tesis de grado), Universidad Católica Andrés Bello, Venezuela. Repositorio institucional. http://biblioteca2.ucab.edu.ve/anexos/biblioteca/marc/texto/Marzo%202018/AAT3716.pdf
Pinto Borges, A., Cardoso, C. y Rodrigues, P. (2016). Consumer’s love for functional brands: the Aspirin case. International Journal of Pharmaceutical and Healthcare Marketing, 10(4), 477–491. https://doi.org/10.1108/IJPHM-07-2016-0035
Quezado, T. C. C., Fortes, N.y Cavalcante, W. Q. F. (2022). The Influence of Corporate Social Responsibility and Business Ethics on Brand Fidelity: The Importance of Brand Love and Brand Attitude. Sustainability, 14(5), 2962. https://doi.org/10.3390/su14052962
Rincon-Novoa, J., Rojas-Berrio, S. y Robayo-Pinzon, O. (2022). Citizen experience in public transport: A systematic review and future research agenda. Internatioal Journal of Consumer Studies, 46(2), 540–557. https://doi.org/10.1111/ijcs.12699
Roberts, K. (2004). El futuro más allá de las marcas: Lovemarks. Empresa activa. Saatchi & Saatchi.
Rodrigues, C. y Rodrigues, P. (2019). Brand love matters to Millennials: the relevance of mystery, sensuality and intimacy to neo-luxury brands. Journal of Product and Brand Management, 28(7), 830–848. https://doi.org/10.1108/JPBM-04-2018-1842
Rodrigues, P. y Costa, P. (2020). Mediated Effect of Religious Commitment between Individual Cultural Values and Brand Love in Millennial Consumers: An Abstract. En Developments in Marketing Science: Proceedings of the Academy of Marketing Science (pp. 425–426). https://doi.org/10.1007/978-3-030-42545-6_139
Rodrigues, P. y Pinto Borges, A. (2021). Negative emotions toward a financial brand: the opposite impact on brand love. European Business Review, 33(2), 272–294. https://doi.org/10.1108/EBR-12-2018-0221
Rodrigues, P., Reis, R. y Cantista, I. (2015). Consumer Behavior: How the “Brand Love” Affects you. En Developments in Marketing Science: Proceedings of the Academy of Marketing Science (pp. 583–588). https://doi.org/10.1007/978-3-319-10951-0_212
Roy, S. K., Eshghi, A. y Sarkar, A. (2013). Antecedents and consequences of brand love. Journal of Brand Management, 20(4), 325–332. https://doi.org/10.1057/bm.2012.24
Sabogal-Russi, L. y Rojas-Berrio, S. (2020). Evolución del marketing experiencial: una aproximación teórica a su definición - Revisión Sistemática de Literatura. Entramado, (16)1, 94-107. http://dx.doi.org/10.18041/1900-3803/entramado.1.6140
Sarkar, A. (2014). Brand love in emerging market: a qualitative investigation. Qualitative Market Research, 17(4), 481–494. https://doi.org/10.1108/QMR-03-2013-0015
Sarkar, A. y Sarkar, J. G. (2016). Devoted to you my love: Brand devotion amongst young consumers in emerging Indian market Asia Pacific. Journal of Marketing and Logistics, 28(2), 180-197. https://doi.org/10.1108/APJML-06-2015-0095
Sarkar, A. y Sreejesh, S. (2014). Examination of the roles played by brand love and jealousy in shaping customer engagement. Journal of Product and Brand Management, 23(1), 24–32. https://doi.org/10.1108/JPBM-05-2013-0315
Shin, H., Eastman, J. y Li, Y. (2021). Is it love or just like? Generation Z’s brand relationship with luxury. Journal of Product & Brand Management, 31(3), 394–414. https://doi.org/10.1108/JPBM-08-2020-3049
Song, S. y Kim, H. Y. (2022). Is social media marketing worth it for luxury brands? The dual impact of brand page satisfaction and brand love on word-of-mouth and attitudinal loyalty intentions. Journal of Product & Brand Management, 31(7), 1033–1046. https://doi.org/10.1108/JPBM-06-2020-2936
Wallace, E., Torres, P., Augusto, M. y Stefuryn, M. (2021). Do brand relationships on social media motivate young consumers’ value co-creation and willingness to pay? The role of brand love. Journal of Product & Brand Management 31(2), 189–205. https://doi.org/10.1108/JPBM-06-2020-2937
Wang, Y.-C., Qu, H. y Yang, J. (2019). The formation of sub-brand love and corporate brand love in hotel brand portfolios. International Journal of Hospitality Management, 77, 375–384. https://doi.org/10.1016/j.ijhm.2018.08.001
Wang, Y.-C., Qu, H. y Yang, J. (2020). Love spillover from a hotel sub-brand to its corporate brand: An associative network theory perspective. Journal of Hospitality and Tourism Management, 44, 263–271. https://doi.org/10.1016/j.jhtm.2020.07.006
Wang, Y.-C., Ryan, B. y Yang, C.-E. (2019). Employee brand love and love behaviors: Perspectives of social exchange and rational choice. International Journal of Hospitality Management, 77, 458–467. https://doi.org/10.1016/j.ijhm.2018.08.009
Yang, J. y Mundel, J. (2021). Effects of brand feedback to negative eWOM on brand love/hate: an expectancy violation approach. Journal of Product & Brand Management, 31(2), 279–292. https://doi.org/10.1108/JPBM-05-2020-2900